Delays in the processing time of the Statement of Comparability
We currently cannot process the high amount of incoming applications within the set deadlines. It is also not possible for our service team to answer the increasing amount of inquiries within the usual timeframe. We are doing our best to help you as fast as possible.
What you can do:
- Submit all required documents: Please make sure that you have submitted all the required documents for your application. The processing time will be delayed if we need to request further documents.
- Refrain from inquiring about the application status: We are doing our best to answer the many inquiries coming in every day as fast as possible. You can help us by refraining from sending us emails or calling the hotline to ask about the application status. Please understand that we cannot speed up or prefer any individual cases. We are processing every single Statement of Comparability as fast as we can.
Thank you for your help.